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dc.contributor.advisor Yuen, Francis K. O. en
dc.contributor.author Merrill, Leslie en
dc.contributor.author Miller, Keri en
dc.date.accessioned 2015-05-04T15:25:06Z en
dc.date.available 2015-05-04T15:25:06Z en
dc.date.issued 2015-05-04 en
dc.date.submitted 2015-04-30 en
dc.identifier.uri http://hdl.handle.net/10211.3/138622 en
dc.description Project (M.S.W., Social Work)--California State University, Sacramento, 2015. en
dc.description.abstract When professionals work together as a team, conflict is inevitable. This study aims to explore interprofessional conflict in a hospital setting from physician, nursing, and social work viewpoints. The goal of this thesis study is to inform healthcare providers in effective conflict management skills. Currently conflict management training is not a priority in healthcare education. We wish our study to be the first step in developing a curriculum that will be implemented in healthcare professional educational programs. The original study was conducted by Dr. Michael Wilkes of the University of California, Davis (UCD) to examine the issues of incorporating conflict management into professional education. Participants in the original study (N=225) came from the School of Medicine at UCD, the Betty Irene School of Nursing (UCD), and the Division of Social Work at California State University, Sacramento. Utilizing secondary data, we assessed narrative responses that resulted in seven central themes of conflict and three primary conflict management styles. The seven central themes include: relationships; interests, values & ethics; systems; role confusion; hierarchy & power; personality & style; and communication. The three conflict management styles were: avoidance, forcing, and problem solving. We found that social workers have a unique perspective and a higher confidence in managing conflict when compared to the other professions. en
dc.description.sponsorship Social Work en
dc.language.iso en_US en
dc.subject Conflict en
dc.subject Conflict management en
dc.subject Social work en
dc.subject Medical social work en
dc.subject Hospital social work en
dc.subject Interprofessional en
dc.subject Team conflict en
dc.title Interprofessional conflict management study in a hospital setting en
dc.type Project en


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